Privacy Policy

YeaHope (“We”) are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect
When you visit our website, we may collect certain information automatically, including technical information via cookies.

We will only collect personal information about you, such as your name, email address, postal address or phone number, if you provide this to us directly. For example, if you create an account on our website, place an order for products, submit a query or request via our “Contact Us” page, register for an event, or respond to a promotion.

How We Use Your Information
We use your information to provide products or services you have requested, process transactions, and manage customer/supplier relationships. This includes using your data to verify your identity, contact you when necessary, and keep appropriate records of our business transactions.

With your consent, we may also use your information to send you marketing communications via email relating to our business or events which we think may be of interest to you. You can unsubscribe from these communications at any time.

Data Sharing
We will not rent or sell your personal information to other organizations or individuals outside Yeahope without your consent, except as noted below:

  • We may share your information with service providers and contractors (e.g. shipment companies, payment processors) to complete transactions or provide services on our behalf.
  • If we believe disclosure is necessary to comply with applicable laws, defend our rights or property, or protect anyone’s health or safety. This includes exchanging information with other companies and organizations for fraud protection purposes.

Data Security
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We limit access to your personal data only to employees or partners who need to know that information based on their work responsibilities.

Your Rights
You have the right to request details of the personal information we hold about you under applicable privacy laws. You can also request a copy of the personal data we hold about you by contacting our support team. We aim to respond promptly and ensure you are fully informed.

If you believe any information we are holding about you is incorrect or incomplete, please let us know and we will correct or update it promptly. You also have the right to be forgotten and can request erasure of your personal data held by us (subject to any exceptions provided for by applicable law).

Contact & Updates
If you have any other questions or concerns about this Privacy Policy please contact us at [email protected]. We may update this policy from time to time to reflect company or legal changes, so please review it periodically.